Privacy Policy

Last Updated: October 30, 2025

At Pomé Pharmacy, we are committed to protecting your personal information and ensuring transparency about how we collect, use, and safeguard your data.

1. Compliance Overview

We comply with all relevant data privacy and security regulations, including:

Health Insurance Portability and Accountability Act (HIPAA)
General Data Protection Regulation (GDPR)
Texas Data Privacy and Security Act (TDPSA, effective July 1, 2024)

2. Information We Collect

We collect and process personal information necessary for providing pharmacy services, such as:

Name, address, and contact information
Prescription and health-related details
Communication preferences
Payment or billing information (if applicable)

This data is collected to ensure safe, effective, and personalized healthcare service delivery.

3. How We Use Your Information

We use your information for:

Dispensing prescriptions and coordinating care
Communicating refill reminders or updates (when consented)
Managing billing and insurance records
Fulfilling legal, safety, and regulatory requirements

We do not sell or rent personal data to third parties.

4. Data Protection and Security

Your information is stored on HIPAA-compliant, encrypted systems.
Access is restricted to authorized personnel who are trained in data privacy and security protocols.

5. Information Sharing

We may share data only with:

Licensed healthcare professionals directly involved in your care
HIPAA-compliant service providers (e.g., secure messaging platforms, payment processors)
Government or regulatory agencies when required by law

All partners and vendors are contractually bound to uphold the same security and privacy standards as Pomé Pharmacy.

6. Data Retention

Your information is retained only as long as necessary for legal, operational, or care-related purposes.
When no longer needed, data is securely deleted or anonymized.

7. International Data Transfers (GDPR Compliance)

If you are located outside the United States, your personal data may be transferred and processed in the U.S.
We apply safeguards consistent with GDPR Articles 44–50 for international data transfers.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal data
Request correction or deletion
Withdraw consent for specific communications
File a complaint with your local data protection authority

To exercise these rights, contact our Privacy Officer.

9. Contact Information

Pomé Pharmacy
Attn: Privacy Officer
📍 2924 Chambers Street, Suite 128, Venus, TX 76084
📞 (214) 420-0765
📩 care@drossaihealing.com

To learn more about our SMS Communications Consent Policy, click here.